ROSI Batch Job Scheduler: Degraded Service

Incident Report for ITS System

Monitoring

Over the past 24 hours, we were experiencing intermittent issues with the ROSI batch job scheduler affecting the processing of scheduled ROSI batch jobs, resulting in delayed processing.

ROSI batch jobs are currently working, and we have opened up a ticket with IBM to investigate the cause of the issue.

Impacted integrations:
- ROSI to AMS/SAP
- OUAC Data Processing
- Transcript Order Processing with Parchment
Posted Jan 22, 2026 - 14:52 EST
This incident affects: Student Web Services (ROSI).
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