Partial Service Disruption - SSPR

Incident Report for ITS System

Resolved

The SSPR issue has been resolved and service restored.
Thank you for your patience.
Posted Oct 21, 2026 - 14:16 EDT

Investigating

We’re investigating reports of a service outage with Self-Service Password Reset (SSPR). Account recovery using email recovery is currently unavailable. Technical staff are investigating the issue.
Posted Oct 21, 2026 - 13:11 EDT
This incident affected: Identity Management Systems (Self-Service Password Reset).
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