The Teams meeting option is missing in OWA/new Outlook when scheduling from shared mailboxes
Identified - Microsoft Premier Support has confirmed that a silent license enforcement update affected shared mailboxes. They are actively working on restoring the Teams meeting toggle functionality for delegates. Unfortunately, no ETA is available right now. The M365 Admin Team is currently testing potential workarounds.
Jan 05, 2026 - 10:00 EST
Update - Microsoft Support is still investigating the issue.
Dec 08, 2025 - 12:44 EST
Investigating - Symptom:
In OWA and the new Outlook, the “Teams meeting” switch is missing when creating meetings on calendars tied to the shared mailbox accounts. No relevant changes were made on our side.

Current status:
We are working with Microsoft Premier Support and actively searching for workarounds.
Some users are reporting that the Outlook Classic Desktop app on Windows is not affected.
Nov 05, 2025 - 16:58 EST
AdminVPN - Service Degradation
Monitoring - Users outside Canada will experience connectivity issues at this time. Please use Admin2 instead, it will be a pulldown option in your Cisco client. Contact your local helpdesk if you require assistance.
Jan 05, 2026 - 08:00 EST
Identified - The issue has been identified and a fix is being implemented.
Sep 26, 2025 - 10:28 EDT
Investigating - We are currently investigating and issue with AdminVPN. Users outside of Canada may experience connectivity issues at this time. Users are advised to select the admin2 option in their Cisco client if possible.
Sep 26, 2025 - 10:11 EDT

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-3:15pm.

Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.

We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.

If you don't see your issue posted here, please let us know!

Academic ToolBox Operational
Ouriginal Operational
Quercus Operational
Remark Office Operational
Other Operational
AMS Operational
AMS SAP GUI Operational
FIS Operational
HRIS Operational
Payroll Services Operational
RPT Operational
Other Operational
Administrative Web Services Operational
Academic Administrative Appointments (AAA) Operational
Applicant Tracking System (Taleo) Operational
Capital Project Operational
Degree Explorer Admin Operational
Employees@UofT Operational
ESS Operational
EvoSuite Apps Operational
Expense Reimbursement (ERDD) Operational
Invoice Workflow Solution (IWS) Operational
My Research (MR) Operational
MROL Operational
MSS Operational
Performance Assessment (Halogen) Operational
SuccessFactors: Learning Management System Operational
Tableau Server Operational
uSOURCE Operational
uTIME (Kronos) Operational
Other Operational
Campus Operational
UTM Operational
UTSC Operational
UTSG Operational
Client Support Services Operational
AlertUs Crisis Communication Operational
Curriculum Assistant Operational
DHCP Operational
High Availability Storage Operational
iFile Operational
Microsoft Campus Agreement Operational
MS Teams Operational
Mirror Service Operational
SCCM Operational
ServiceNow Operational
SharePoint Operational
Simple Storage Operational
TeamMate Audit Documentation Operational
UTORcsi AD Operational
UTORcsiVPN Operational
UTSend Operational
WebHelpDesk Operational
Other Operational
Data Centres Operational
DCA Operational
DCB Operational
HSB Operational
Other Operational
Electrical Shutdowns Operational
Electrical Scheduled Maintenance Operational
Other Operational
Enterprise Networks Operational
Campus Backbone Network Operational
Campus Wireless Network Operational
Departmental Networks Operational
DNS Operational
UTM WAN Link Operational
UTSC WAN Link Operational
Other Operational
Email Systems Degraded Performance
Listserv Operational
Office 365 Degraded Performance
UTMail+ Operational
Other Operational
ITS Private Cloud Infrastructure Operational
UTORbackup/UTORrecover Operational
Virtual Server Service Operational
Identity Management Systems Operational
Active Directory Operational
eToken Operational
Kerberos Operational
LDAP Operational
MIM Operational
Password Change / Reset / Secret Activation Key (SAK) Operational
PubCookie Operational
Self-Service Password Reset Operational
Shibboleth Operational
UTORable Operational
UTORauth-NET Operational
UTORGrouper Operational
UTORID Operational
UTORMFA Operational
WebLogin Operational
Other Operational
Information Security Operational
Authentication Services Operational
Azure Cloud Services Operational
Azure EDGE Firewalls Operational
Firewall Services Operational
Network Policy Management Operational
Other Operational
Research & Library Systems Operational
JupyterHub Operational
Library Operational
MS Forms Operational
R/RStudio Operational
REDCap Operational
Other Operational
Student Web Services Operational
ACORN Operational
Accommodated Testing Services (Student & Admin) Operational
calendar.utoronto.ca Operational
Career Learning Network Operational
Co-Curricular Record Operational
Course Evaluations Operational
Course Information System Operational
Degree Confirmation Operational
Degree Explorer Operational
eMarks Operational
Financial Planner Operational
join.utoronto.ca Operational
Online Administrative Student Info System (OASIS) Operational
Ontario Universities' Application Centre (OUAC) Operational
ROSI Operational
Safety Abroad Student Registry Operational
Timetable Builder Operational
Transfer Explorer Operational
VBR - Varsity Blues Registration Operational
Other Operational
Student Advising Service Operational
ROSI Express Operational
Telecommunications Operational
Bell Centrex Operational
Bell Mobility Operational
Broadsoft Web Portal Operational
Emergency Call Display Dashboard Operational
GoCo/BroadConnect VoIP – WebEx Operational
GoCo/BroadConnect VoIP – Polycom Devices Operational
GoCo/BroadConnect VoIP – Voicemail Operational
GoCo/BroadConnect VoIP – Call Centre (Broadsoft) Operational
GoCo/BroadConnect VoIP – Call Centre (Unity) Operational
GoCo/BroadConnect VoIP – OSS/BSS Management Portal Operational
Microsoft Teams Phone Operational
Rogers Business Billing & Reporting Portal Operational
Rogers Direct e-Ordering Portal Operational
Rogers Mobile Operational
U of T Online Directory Operational
Other Operational
Video-Mediated Communications Operational
MS Stream Operational
MyMedia Operational
OCCS Operational
TechSmith Snagit Operational
Zoom Operational
Other Operational
VPN Services Operational
Admin Systems VPN Operational
UTORvpn - OpenVPN Operational
UTORvpn - AnyConnect Operational
RDP Operational
Other Operational
Web Services Operational
Career Learning Network Operational
CMS Operational
Enterprise Search Operational
LAMP Hosting Service Operational
UofT Home Page Operational
UTSC Home Page Operational
UTM Home Page Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

uSOURCE Scheduled Maintenance - January 16 at 5 p.m. to January 20 at 9 a.m. Jan 16, 2026 17:00 - Jan 20, 2026 09:00 EST

uSOURCE has scheduled a maintenance window and will close on Friday, January 16 at 5 p.m. and will re-open on Tuesday, January 20 at 9 a.m.
Posted on Jan 05, 2026 - 11:10 EST
Jan 8, 2026

No incidents reported today.

Jan 7, 2026
WebWork Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 7, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 11:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 11, 14:37 EST
Scheduled - The WebWork application will be undergoing scheduled maintenance on Wednesday, January 7th, 2026 from 11:00 AM to 12:00 PM EST. WebWork will be unavailable while the maintenance work is being performed.
Jan 7, 11:00 EST
Jan 6, 2026
Planned Maintenance – MedIT Elentra
Completed - The scheduled maintenance has been completed.
Jan 6, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 11:00 EST
Scheduled - MedIT Elentra will undergo scheduled maintenance on 6th January, 2026 from 11:00am to 02:00pm. The service will be unavailable during the maintenance period.
Dec 17, 09:28 EST
Unplanned Outage - UTSG Wireless Network
Resolved - The intermittent issue has cleared. Thank you for your patience.
Jan 6, 14:00 EST
Investigating - Technical teams are actively investigating the intermittent wireless network issue and working to restore service. We will provide updates as the situation evolves.
Jan 6, 10:10 EST
Planned Maintenance – Course Evaluations
Completed - The scheduled maintenance has been completed.
Jan 6, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 05:00 EST
Scheduled - The centralized Course Evaluations service will undergo scheduled maintenance on 06th January 2026, between 5:00 am and 7:00 am. The service may be unavailable during the upgrade.
Dec 16, 16:14 EST
Emergency Maintenance – Wireless Network
Completed - The scheduled maintenance has been completed.
Jan 6, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 06:00 EST
Scheduled - Please be advised that there will be emergency wireless router maintenance on Tuesday, Jan 6th, between 6:00 AM and 6:30 AM.

This maintenance will affect wireless connectivity in buildings south of Harbord Street.
Jan 5, 14:06 EST
Jan 5, 2026
Emergency Wireless Maintenance - North of Harbord
Resolved - The issue has been resolved and wifi service restored. Thank you for your patience.
Jan 5, 12:17 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 5, 12:11 EST
Identified - Emergency wireless maintenance will be performed at 11:30 AM today to resolve connectivity issues. The wireless network will be unavailable for approximately 10-15 minutes in buildings north of Harbord Street. Service should be fully restored by 11:45 AM.
Jan 5, 11:13 EST
Administrative Management System Holiday Downtime – Dec 23, 2025 – 12 p.m. to Jan 5, 2026 – 7 a.m.
Completed - The scheduled maintenance has been completed.
Jan 5, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 23, 12:00 EST
Scheduled - Please note that the systems below will be unavailable from December 23, 2025, at 12 p.m. to January 5, 2026, at 7 a.m.
• AMS SAP GUI  
• Capital Projects Portal  
• Expense Reimbursement Direct Deposit (ERDD)
• Invoice Workflow
• uSOURCE (available January 5, 2026, at 9 a.m.)

Note: Concur (Travel & Expense Reimbursement) will remain available 24/7 except for posting claims or progressing the workflow after an approval. Posting claims/workflow continuation will resume on January 5, 2026, at 9 a.m.
Nov 28, 09:25 EST
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025
Crowdmark Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 28, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 28, 09:00 EST
Scheduled - The Crowdmark grading and assessment system will be undergoing scheduled maintenance on Sunday Dec 28th, 2025 from 9:00 AM to 11:00 AM EST. The Crowdmark application will be unavailable while the maintenance work is being performed.
Dec 2, 15:30 EST
Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

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