MS Forms: Update sync for Group-owned forms issue
Update - Microsoft Product Group engineers are actively working to resolve the issue affecting the new Excel sync method in group-owned Microsoft Forms. In the meantime, please refer to the available workarounds: https://uoft.me/forms-sync-fix
Apr 25, 2025 - 11:50 EDT
Update - Microsoft Product Group engineers are still working on the fix. The workaround is to recreate affected forms and transfer the old data to an Excel spreadsheet.
Apr 11, 2025 - 12:27 EDT
Monitoring - The implemented fix didn't work. Microsoft is working on a new fix.
Apr 02, 2025 - 13:23 EDT
Update - Microsoft Forms Product Group is targeting a fix for March 24th.
Mar 17, 2025 - 11:51 EDT
Identified - We have received an update that Microsoft Forms Product Group is aware of the problem and is actively working on it.
Mar 05, 2025 - 11:18 EST
Update - The issue has been escalated to the Microsoft Critical Situation Management Team.
Feb 25, 2025 - 15:45 EST
Update - Microsoft is continuing to investigate the issue with the Group Forms Update Sync.
Feb 19, 2025 - 11:54 EST
Investigating - Microsoft Forms recently changed how it syncs with Excel.
Some group form owners reported they can't update to the new sync.
We've reported the issue to Microsoft and will share an update soon.
Feb 05, 2025 - 13:12 EST

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-3:15pm.

Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.

We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.

If you don't see your issue posted here, please let us know!

Academic ToolBox Operational
Ouriginal Operational
Quercus ? Operational
Remark Office Operational
Other Operational
AMS ? Operational
AMS SAP GUI Operational
FIS ? Operational
HRIS ? Operational
Payroll Services Operational
RPT Operational
Other Operational
Administrative Web Services Operational
Academic Administrative Appointments (AAA) Operational
Applicant Tracking System (Taleo) Operational
Atlassian Operational
BBSAP Operational
Capital Project Operational
Confluence Operational
Degree Explorer Admin Operational
Employees@UofT Operational
ESS ? Operational
EvoSuite Apps ? Operational
Expense Reimbursement (ERDD) Operational
Invoice Workflow Solution (IWS) Operational
JIRA ? Operational
My Research (MR) ? Operational
MROL ? Operational
MSS ? Operational
Performance Assessment (Halogen) Operational
ROSI Express Operational
SuccessFactors: Learning Management System Operational
Tableau Server Operational
uSOURCE Operational
uTIME (Kronos) Operational
Other Operational
Campus Operational
UTM Operational
UTSC Operational
UTSG Operational
Client Support Services Operational
AlertUs Crisis Communication Operational
Curriculum Assistant Operational
DHCP ? Operational
High Availability Storage ? Operational
iFile ? Operational
Microsoft Campus Agreement Operational
MS Teams Operational
Mirror Service Operational
SCCM ? Operational
ServiceNow ? Operational
SharePoint ? Operational
Simple Storage ? Operational
TeamMate Audit Documentation Operational
UTORcsi AD Operational
UTORcsiVPN Operational
UTSend ? Operational
WebHelpDesk ? Operational
Other Operational
Data Centres Operational
DCA ? Operational
DCB ? Operational
HSB ? Operational
Other Operational
Electrical Shutdowns Operational
Electrical Scheduled Maintenance Operational
Other Operational
Enterprise Networks Operational
Campus Backbone Network ? Operational
Campus Wireless Network Operational
Departmental Networks Operational
DNS ? Operational
UTM WAN Link Operational
UTSC WAN Link Operational
Other Operational
Email Systems Operational
Listserv ? Operational
Office 365 Operational
UTMail+ Operational
Other Operational
ITS Private Cloud Infrastructure ? Operational
UTORbackup/UTORrecover ? Operational
Virtual Server Service ? Operational
Identity Management Systems Operational
Active Directory Operational
eToken Operational
Kerberos Operational
LDAP Operational
Password Change / Reset / Secret Activation Key (SAK) Operational
PubCookie Operational
Self-Service Password Reset Operational
Shibboleth ? Operational
UTORable Operational
UTORauth-NET Operational
UTORGrouper Operational
UTORID Operational
UTORMFA Operational
WebLogin Operational
Other Operational
Information Security Operational
Authentication Services Operational
Azure Cloud Services Operational
Azure EDGE Firewalls Operational
Firewall Services Operational
Network Policy Management Operational
Other Operational
Research & Library Systems Operational
JupyterHub ? Operational
Library Operational
MS Forms ? Operational
R/RStudio ? Operational
REDCap ? Operational
Other Operational
Student Web Services Operational
ACORN Operational
Accommodated Testing Services (Student & Admin) Operational
calendar.utoronto.ca Operational
Career Learning Network Operational
Co-Curricular Record Operational
Course Evaluations Operational
Course Information System Operational
Credit Card Payment Operational
Degree Confirmation Operational
Degree Explorer Operational
Elections Operational
eMarks ? Operational
Exam Invigilation Operational
Financial Planner Operational
join.utoronto.ca Operational
Online Administrative Student Info System (OASIS) Operational
Ontario Universities' Application Centre (OUAC) Operational
ROSI Operational
Safety Abroad Student Registry Operational
Timetable Builder Operational
Transfer Explorer Operational
UCheck Operational
VBR - Varsity Blues Registration ? Operational
Other Operational
Telecommunications Operational
Bell Centrex Operational
Bell Mobility Operational
Broadsoft Web Portal Operational
Emergency Call Display Dashboard Operational
GoCo/BroadConnect VoIP – WebEx Operational
GoCo/BroadConnect VoIP – Polycom Devices ? Operational
GoCo/BroadConnect VoIP – Voicemail Operational
GoCo/BroadConnect VoIP – Call Centre (Broadsoft) Operational
GoCo/BroadConnect VoIP – Call Centre (Unity) Operational
GoCo/BroadConnect VoIP – OSS/BSS Management Portal Operational
Microsoft Teams Phone Operational
Rogers Business Billing & Reporting Portal ? Operational
Rogers Direct e-Ordering Portal ? Operational
Rogers Mobile Operational
U of T Online Directory Operational
Other Operational
Video-Mediated Communications Operational
MS Stream Operational
MyMedia Operational
OCCS Operational
TechSmith Snagit ? Operational
Zoom Operational
Other Operational
VPN Services Operational
Admin Systems VPN Operational
UTORvpn - OpenVPN Operational
UTORvpn - AnyConnect Operational
RDP Operational
Other Operational
Web Services Operational
Career Learning Network Operational
CMS ? Operational
Enterprise Search Operational
LAMP Hosting Service Operational
UofT Home Page Operational
UTSC Home Page Operational
UTM Home Page Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Service Provider migration maintenance May 2, 2025 00:00-01:00 EDT

We are going to perform the changes on the gateway routers to migrate from GTAnet/AS549 to ORIONAS26677 on May 2nd between 00:01am and 01:00am.
We do not anticipate network interruptions, however, there could be a very low probability that a very brief interruption to Internet services may be caused.
Posted on Apr 14, 2025 - 13:21 EDT

MCL distribution router maintenance May 2, 2025 06:00-06:30 EDT

Please be advised there will be a scheduled router maintenance on the McLennan Physical Laboratories building distribution router on Friday, May 2nd, between 06:00am – 06:30am.

This maintenance will affect the network connectivity for the following networks:
- Aerospace Studies ethernet, Institute for
- Atmospheric Physics ethernet
- Centre for Optical Sciences
- Chemistry ethernet, Department of
- Chemistry Wireless
- Cody Hall
- Computer Science Network at SciNet
- Department of Astronomy
- Department of Chemistry
- Dunlap Institute for Astronomy and Astrophysics
- Eclass Management Network
- Eclass Network for MCL
- esx-ucs
- Faculty of Engineering Management Network at 255 Beverley
- Faculty of Engineering User Network at 255 Beverley
- FAS Audio/Visual Network at 255 Beverley
- FAS Management Network at 255 Beverley
- FAS User Network at 255 Beverley
- FIT Digital Signage Network at 255 Beverley
- FIT Printer Network at 255 Beverley
- Food & Beverage Services
- Geophysics ethernet
- IPv4 space for SciNet/OICR cloud
- ISEA General VPN
- ITS Management Network - McLennan
- kvm-ucs
- Lash Miller Classrooms
- Libraries - Downsview Site - IP Range Change Pending
- Libraries - Downsview Site (new)
- McLennan Classrooms
- McLennan Wireless
- MED-FW-NAT
- Physics Department ethernet
- Physics Department ethernet 2
- Physics Electronics Research Centre ethernet
- Physics Ethernet 3, Department of
- Physics Undergraduate Lab ethernet
- Physics Wireless
- physics-server
- physics-test1
- physics-test2
- physics-vpn
- PtP network between OISE and Child Study
- Public Access Network in McLennan
- SAVI Network at SciNet Keele DC
- SciNet
- Scinet Datamovers
- SciNet hosts
- SciNet S4H authentication
- SciNet S4H Datamovers
- Security Information and Event Management APP & DATA
- Shared Network at 255 Beverley
- Student Life Management Network at 255 Beverley
- Student Life User Network at 255 Beverley
- The Faculty Club
- Theoretical Astrophysics ethernet, Canadian Institute for
- Touchdown Network for F&S Network (HSRP-DCB)
- Touchdown Network for VICU F&S Network
- VMDC Management Network
- VoIP for Department of Astronomy
- VoIP for Department of Astronomy
- VoIP Network for 255 Beverley
- VoIP Network for Canadian Institute for Theoretical Astrophysics
- VoIP Network for Engineering at UTIAS
- VoIP Network for Impact Centre
- VoIP Network for Physics Department
- VoIP Network for the Faculty Club
Posted on Apr 22, 2025 - 10:18 EDT

UTSG Wireless network maintenance May 2, 2025 08:00-09:00 EDT

We will be performing maintenance on the UTSG Campus Wireless Network between 08:00am and 09:00am May 2, 2025. We expect 5-10 minutes of outage as the system reboots during the maintenance period.

The following buildings will be affected:
- 45 St. George St.
- Cumberland House
- D.L. Pratt
- Engineering Annex
- J. Robert S. Prichard Alumni House
- Galbraith
- Knox College
- Sandford Fleming
- Visitor Centre
Posted on Apr 17, 2025 - 15:48 EDT

UTM scheduled network maintenance May 2, 2025 23:00 - May 3, 2025 04:00 EDT

Please note that there will be scheduled network maintenance at UTM between 11:00pm Friday, May 2, 2025 and 4:00am Saturday, May 3, 2025.
All internet connectivity to and from UTM may be intermittently unavailable for the duration of this maintenance.

The following URLs may also be affected:
- https://www.utm.utoronto.ca
- https://mmpa.utoronto.ca
- https://mfacc.utoronto.ca
Posted on Apr 17, 2025 - 08:03 EDT

BCIT distribution router scheduled maintenance May 9, 2025 07:00-07:30 EDT

Please be advised there will be a scheduled router maintenance on the BCIT building distribution router on Friday May 9th, between 7:00am – 07:30am.

This maintenance will affect the network connectivity for the following networks:
- Acceleration Consortium Computing Cluster Network
- Accessibility Service, Student Life
- Bahen OSM Media Network
- Career Centre
- CCMS for BCIT
- CCMS for Koffler Centre
- Central Controls and Monitoring Services ethernet
- Centre for Addiction & Mental Health
- Centre for Global Engineering (CGEN)
- Classrooms BCIT
- Comptrollers Office
- Computer Science External Network
- Computer Science Research at BCIT
- Computer Science Teaching Labs - Touchdown
- Department of Anthropology
- Department of Mathematics - Admin
- Department of Psychiatry
- ECE Device Management Network at BA
- ECE Operating Systems Research Group
- Eclass Network for 230 College
- Eclass Network for BCIT
- Electrical and Computer Engineering backup touchdown network
- Engineering BA Printers
- Engineering Faculty Workstations Network
- Enterprise Applications and Solutions Integration ethernet
- F&S private network at BCIT
- F&S touchdown network for TT
- Facilities and Services
- Fields Institute ethernet
- Gage Institute
- GRIT lab academic network
- Gritlab, Faculty of Architecture
- HR & Equity
- Human Resources ethernet
- Integrated Systems Lab ethernet
- Koffler Student Centre Network
- Math Library
- Mathematics Department ethernet
- Medicine Psychiatry at CAMH
- Organizational Development and Learning Centre
- PET Centre
- Press/Bookstore ethernet, U. of T.
- Procurement Services
- PXEBOOT and annual student booth at EX200 for Student Life networks
- Student Accounts
- Student Affairs Centre ethernet
- Student Services - Koffler
- Tennant departments and groups on the 9th and 10th floors
- University of Toronto Student
- UTSU Network at 230 College
- Virtual Hallway - Audio and Video
- VoIP Network for Comptrollers Office
- VoIP Network for Department of Anthropology
- VoIP Network for Department of Mathematics
- VoIP Network for Division of Student Life
- VoIP Network for ECE at BA
- VoIP Network for Facilities and Services at HU
- VoIP Network for Faculty of Applied Science and Engineering
- VoIP Network for Gage Institute
- VoIP network for ITS
- VoIP Network for Math Library
- VoIP Network for Procurement Management Network
- VoIP Network for Steamplant
- VoIP Network for Student Commons Building
- VoIP network for Student Life at KS
- VoIP Network ODLC and HR Equity
- Wireless Network at 230 College
- Wireless Network at 250 Huron
- Wireless Network at BCIT
- Wireless Network at Fields Institute
- Wireless Network at Koffler
- Wireless Network at Student Commons
Posted on Apr 23, 2025 - 14:23 EDT
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

Unresolved incident: MS Forms: Update sync for Group-owned forms issue.

Apr 24, 2025
Elentra UAT scheduled maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 11:08 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 10:08 EDT
Scheduled - Please note that there will be scheduled maintenance on the Elentra UAT server maintenance on April 24th, 2025 from 10:00am to 11:00am

During the maintenance window Elentra UAT service interruption is expected
Apr 24, 10:07 EDT
Apr 23, 2025
Maintenance of Campus Edge Firewalls
Completed - The scheduled maintenance has been completed.
Apr 23, 00:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 23:00 EDT
Scheduled - The Campus Edge Firewalls will be undergoing maintenance. There is a slight risk of momentary interruptions to campus connectivity.
Apr 22, 12:56 EDT
Apr 22, 2025
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
Dentistry network scheduled maintenance
Completed - The scheduled maintenance has been completed.
Apr 19, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 10:00 EDT
Scheduled - Please note that there will be scheduled network maintenance at Dentistry on 19th April from 10:00am to 03:00pm.
This will impact Clinic areas on the 2nd floor and partial Classrooms on 1st floor including Room 170 and 171. During this maintenance window, there will be no access to the dentistry network, including computers, printers, and all other devices connected to the internet. We advise all affected parties to prepare and plan accordingly.
Apr 16, 13:24 EDT
Apr 18, 2025
UTM Website maintenance
Completed - The scheduled maintenance has been completed.
Apr 18, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 00:00 EDT
Scheduled - Please note that there will be a scheduled UTM Website maintenance between 00:00am and 04:00am on Friday, April 18, 2025.
The following URLs will be intermittently unavailable during the listed times:
- https://www.utm.utoronto.ca
- https://mmpa.utoronto.ca
- https://mfacc.utoronto.ca
Apr 10, 10:53 EDT
Apr 17, 2025
CCBR: network interruption due to electrical shutdown
Update - The scheduled maintenance has been completed.
Apr 17, 07:58 EDT
Completed - The scheduled maintenance has been completed.
Apr 17, 07:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 04:00 EDT
Scheduled - There will be scheduled electrical maintenance at the Terrence Donnelly Centre for Cellular & Biomolecular Research (160) on Saturday, April 12 and Sunday April 13 from 04:00am – 08:00pm.

Network service will be interrupted at the following locations:
- CCBR
- Naylor Building
- LD Pharmacy Building

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Mar 13, 14:35 EDT
Apr 16, 2025
Zoom Unavailable
Resolved - We have further confirmation from Zoom that the issue has been resolved and full service restored. We will continue to monitor for any recurrence. Thank you for your patience while the issue was addressed.
Apr 16, 17:44 EDT
Monitoring - Zoom has taken steps to address the issue and we understand that service is now beginning to be restored.
Apr 16, 16:44 EDT
Update - In the interim it is recommended that community members relying on Zoom temporarily switch to using MS Teams as an alternative. Please see the following page for more information regarding the Teams service: https://easi.its.utoronto.ca/shared-services/office365/teams/
Apr 16, 15:38 EDT
Update - We have been able to make contact with Zoom and confirmed that they are investigating this as a general issue. We will continue to provide updates on an ongoing basis.
Apr 16, 15:31 EDT
Investigating - We are receiving widespread reports that the University's Zoom account at https://utoronto.zoom.us is currently unreachable. Preliminary information seems to indicate that this is a site-wide outage affecting Zoom generally. We will share additional information as it becomes available.
Apr 16, 15:07 EDT
LAMP (WordPress Shared Hosting) Service Maintenance - Wed. Apr. 16, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 10:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 10, 09:39 EDT
Apr 15, 2025
Admin2.vpn issue
Resolved - This incident has been resolved.
Apr 15, 16:32 EDT
Monitoring - An issue has been identified and a mitigation has been put into place.
Apr 15, 14:50 EDT
Investigating - We are currently investigating some connectivity issue with Admin2VPN. Some on-campus client cannot connect to Admin2VPN when their computer is connected via wired network. If you are having an issue, please try to use the wireless network, and see if it resolves the issue.
Apr 14, 13:16 EDT
Azure Canada Central firewall update
Completed - The scheduled maintenance has been completed.
Apr 15, 06:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 06:00 EDT
Scheduled - A policy update will be made at this time to the UofT Azure Edge Canada Central firewall. No interruptions are expected.
Apr 14, 14:55 EDT
Apr 14, 2025
Apr 13, 2025

No incidents reported.

Apr 12, 2025
← Incident History Powered by Atlassian Statuspage