Monitoring - Users outside Canada will experience connectivity issues at this time. Please use Admin2 instead, it will be a pulldown option in your Cisco client. Contact your local helpdesk if you require assistance.
Feb 18, 2026 - 08:00 EST
Feb 18, 2026 - 08:00 EST
Identified - The issue has been identified and a fix is being implemented.
Sep 26, 2025 - 10:28 EDT
Sep 26, 2025 - 10:28 EDT
Investigating - We are currently investigating and issue with AdminVPN. Users outside of Canada may experience connectivity issues at this time. Users are advised to select the admin2 option in their Cisco client if possible.
Sep 26, 2025 - 10:11 EDT
Sep 26, 2025 - 10:11 EDT
Identified - Microsoft Premier Support has confirmed that a silent license enforcement update affected shared mailboxes. They are actively working on restoring the Teams meeting toggle functionality for delegates. Unfortunately, no ETA is available right now. The M365 Admin Team is currently testing potential workarounds.
Feb 06, 2026 - 10:00 EST
Feb 06, 2026 - 10:00 EST
Update - Microsoft Support is still investigating the issue.
Dec 08, 2025 - 12:44 EST
Dec 08, 2025 - 12:44 EST
Investigating - Symptom:
In OWA and the new Outlook, the “Teams meeting” switch is missing when creating meetings on calendars tied to the shared mailbox accounts. No relevant changes were made on our side.
Current status:
We are working with Microsoft Premier Support and actively searching for workarounds.
Some users are reporting that the Outlook Classic Desktop app on Windows is not affected.
Nov 05, 2025 - 16:58 EST
In OWA and the new Outlook, the “Teams meeting” switch is missing when creating meetings on calendars tied to the shared mailbox accounts. No relevant changes were made on our side.
Current status:
We are working with Microsoft Premier Support and actively searching for workarounds.
Some users are reporting that the Outlook Classic Desktop app on Windows is not affected.
Nov 05, 2025 - 16:58 EST
About This Site
The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 8am-4pm.
Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.
We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.
If you don't see your issue posted here, please let us know!
AI Tools & Applications
Operational
Claude for Education
Operational
ChatGPT.EDU
Operational
Cogniti
Operational
MS 365 Copilot
Operational
MS Copilot Chat
Operational
MS Teams Premium
Operational
Azure AI Foundry
Operational
Academic ToolBox
Operational
Quercus
Operational
Remark Office
Operational
Other
Operational
AMS
Operational
AMS SAP GUI
Operational
FIS
Operational
HRIS
Operational
Payroll Services
Operational
RPT
Operational
Other
Operational
Administrative Web Services
Operational
Academic Administrative Appointments (AAA)
Operational
Applicant Tracking System (Taleo)
Operational
Capital Project
Operational
Degree Explorer Admin
Operational
Employees@UofT
Operational
ESS
Operational
EvoSuite Apps
Operational
Expense Reimbursement (ERDD)
Operational
Invoice Workflow Solution (IWS)
Operational
My Research (MR)
Operational
MROL
Operational
MSS
Operational
Performance Assessment (Halogen)
Operational
SuccessFactors: Learning Management System
Operational
Tableau Server
Operational
uSOURCE
Operational
uTIME (Kronos)
Operational
Other
Operational
Campus
Operational
UTM
Operational
UTSC
Operational
UTSG
Operational
Client Support Services
Operational
AlertUs Crisis Communication
Operational
Curriculum Assistant
Operational
DHCP
Operational
High Availability Storage
Operational
iFile
Operational
Microsoft Campus Agreement
Operational
MS Teams
Operational
Mirror Service
Operational
SCCM
Operational
ServiceNow
Operational
SharePoint
Operational
Simple Storage
Operational
TeamMate Audit Documentation
Operational
UTORcsi AD
Operational
UTORcsiVPN
Operational
UTSend
Operational
WebHelpDesk
Operational
Other
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Data Centres
Operational
DCA
Operational
DCB
Operational
HSB
Operational
Other
Operational
Electrical Shutdowns
Operational
Electrical Scheduled Maintenance
Operational
Other
Operational
Enterprise Networks
Operational
Campus Backbone Network
Operational
Campus Wireless Network
Operational
Departmental Networks
Operational
DNS
Operational
UTM WAN Link
Operational
UTSC WAN Link
Operational
Other
Operational
Email Systems
Operational
Listserv
Operational
Office 365
Operational
UTMail+
Operational
Other
Operational
ITS Private Cloud Infrastructure
Operational
UTORbackup/UTORrecover
Operational
Virtual Server Service
Operational
Identity Management Systems
Operational
Enterprise Active Directory
Operational
Kerberos
Operational
LDAP
Operational
MIM
Operational
Password Change / Reset / Secret Activation Key (SAK)
Operational
PubCookie
Operational
Self-Service Password Reset
Operational
Shibboleth
Operational
UTORable
Operational
UTORauth-NET
Operational
UTORGrouper
Operational
UTORid
Operational
UTORMFA (Multi-factor authentication)
Operational
Weblogin
Operational
Other
Operational
Information Security
Operational
Authentication Services
Operational
Azure Cloud Services
Operational
Azure EDGE Firewalls
Operational
Firewall Services
Operational
Network Policy Management
Operational
Other
Operational
Research & Library Systems
Operational
JupyterHub
Operational
Library
Operational
MS Forms
Operational
R/RStudio
Operational
REDCap
Operational
Other
Operational
Student Web Services
Operational
ACORN
Operational
Accommodated Testing Services (Student & Admin)
Operational
calendar.utoronto.ca
Operational
Career Learning Network
Operational
Co-Curricular Record
Operational
Course Evaluations
Operational
Course Information System
Operational
Degree Confirmation
Operational
Degree Explorer
Operational
eMarks
Operational
Financial Planner
Operational
join.utoronto.ca
Operational
Online Administrative Student Info System (OASIS)
Operational
Ontario Universities' Application Centre (OUAC)
Operational
ROSI
Operational
Safety Abroad Student Registry
Operational
Timetable Builder
Operational
Transfer Explorer
Operational
VBR - Varsity Blues Registration
Operational
Other
Operational
Student Advising Service
Operational
ROSI Express
Operational
Telecommunications
Operational
Bell Centrex
Operational
Bell Mobility
Operational
Broadsoft Web Portal
Operational
Emergency Call Display Dashboard
Operational
GoCo/BroadConnect VoIP – WebEx
Operational
GoCo/BroadConnect VoIP – Polycom Devices
Operational
GoCo/BroadConnect VoIP – Voicemail
Operational
GoCo/BroadConnect VoIP – Call Centre (Broadsoft)
Operational
GoCo/BroadConnect VoIP – Call Centre (Unity)
Operational
GoCo/BroadConnect VoIP – OSS/BSS Management Portal
Operational
Microsoft Teams Phone
Operational
Rogers Business Billing & Reporting Portal
Operational
Rogers Direct e-Ordering Portal
Operational
Rogers Mobile
Operational
U of T Online Directory
Operational
Other
Operational
Video-Mediated Communications
Operational
MS Stream
Operational
MyMedia
Operational
OCCS
Operational
TechSmith Snagit
Operational
Zoom
Operational
Other
Operational
VPN Services
Operational
AdminVPN
Operational
UTORvpn (OpenVPN)
Operational
UTORvpn (Cisco Secure Client)
Operational
Remote Desktop Gateway (RDG)
Operational
Other
Operational
Web Services
Operational
Career Learning Network
Operational
CMS
Operational
Enterprise Search
Operational
LAMP Hosting Service
Operational
UofT Home Page
Operational
UTSC Home Page
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UTM Home Page
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ITS Private Cloud Scheduled Maintenance - vCenter Mar 15, 2026 10:00-13:00 EDT
Scheduled -
Please note that there will be scheduled maintenance on the ITS Private Cloud vCenter Server from 10:00 to 13:00 hrs on Sunday, February 08, 2026.
During the maintenance period vCenter server, management portal and automated snapshot scheduled tasks will be unavailable. The virtual machines will continue to operate normally.
Mar 11, 2026 - 16:07 EDT
During the maintenance period vCenter server, management portal and automated snapshot scheduled tasks will be unavailable. The virtual machines will continue to operate normally.
Mar 11, 2026 - 16:07 EDT
WordPress Hosting Service - Scheduled Maintenance on Wednesday, March 18, 2026 Mar 18, 2026 10:00-13:00 EDT
As part of regularly scheduled maintenance, the LAMP servers will be undergoing maintenance on Wednesday, March 18, 2026 between 10:00am - 1pm. Please note that during this time, WordPress sites on ARC's hosting service will not be accessible.
Posted on Mar 11, 2026 - 15:08 EDT
Posted on Mar 11, 2026 - 15:08 EDT
Planned Maintenance – Mining Building electrical shutdown Mar 24, 2026 07:00-09:00 EDT
Scheduled electrical maintenance will occur at the Mining building on March 24th between 7:00-9:00am. During this period, network and power services in the affected area will be temporarily unavailable.
Posted on Mar 13, 2026 - 15:31 EDT
Posted on Mar 13, 2026 - 15:31 EDT
ROSI Database Quarterly Maintenance – Mar 27, 2026 – 17:00h-21:00h Mar 27, 2026 17:00-21:00 EDT
Please note that we will need to take ROSI and most associated student information systems offline on Friday, March 27 from 5 to 9 p.m. to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m.
The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 - 20 minutes after the end of the maintenance period and applications have been restarted.
The following systems will be affected:
- Accommodated Testing Services (Student and Admin)
- ACORN
- Course Information System
- Degree Explorer (Student and Admin)
- EASI Institutional File Transfer
- eMarks
- Online Administrative Student Information System (OASIS) - including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
- ROSI
- ROSI Express
- ROSI Files
- Safety Abroad Student Registry
- Varsity Blues Registration System
- Web services/APIs
Timetable Builder (Student) will remain available.
Posted on Mar 02, 2026 - 11:54 EST
The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 - 20 minutes after the end of the maintenance period and applications have been restarted.
The following systems will be affected:
- Accommodated Testing Services (Student and Admin)
- ACORN
- Course Information System
- Degree Explorer (Student and Admin)
- EASI Institutional File Transfer
- eMarks
- Online Administrative Student Information System (OASIS) - including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
- ROSI
- ROSI Express
- ROSI Files
- Safety Abroad Student Registry
- Varsity Blues Registration System
- Web services/APIs
Timetable Builder (Student) will remain available.
Posted on Mar 02, 2026 - 11:54 EST
AMS FI Fiscal Year End Closure – Apr 28 at 7 p.m. – May 1 at 7 a.m. Apr 28, 2026 19:00 - May 1, 2026 07:00 EDT
This year, AMS will close for year-end processing on Tuesday, April 28 at 7 p.m. and will re-open on Friday, May 1 at 7 a.m.
Unavailable applications:
• AMS
• Capital Projects Portal
• Invoice Workflow
• uSOURCE
Please note:
uSOURCE will close on Tuesday, April 28 at 5 p.m. and will re-open on Friday, May 1 at 9 a.m.
Concur (Travel & Expense Reimbursement) will remain available 24/7; however, posting claims or progressing the workflow after an approval is dependent on AMS and will automatically resume when AMS is available on May 1 at 7 a.m.
For information on the year-end deadlines, processing and reporting refer to the Financial Services website at https://uoft.me/FiscalYear-end
For more details about the closure, go to the EASI System Availability page at easi.its.utoronto.ca/system-availability
Posted on Mar 11, 2026 - 10:14 EDT
Unavailable applications:
• AMS
• Capital Projects Portal
• Invoice Workflow
• uSOURCE
Please note:
uSOURCE will close on Tuesday, April 28 at 5 p.m. and will re-open on Friday, May 1 at 9 a.m.
Concur (Travel & Expense Reimbursement) will remain available 24/7; however, posting claims or progressing the workflow after an approval is dependent on AMS and will automatically resume when AMS is available on May 1 at 7 a.m.
For information on the year-end deadlines, processing and reporting refer to the Financial Services website at https://uoft.me/FiscalYear-end
For more details about the closure, go to the EASI System Availability page at easi.its.utoronto.ca/system-availability
Posted on Mar 11, 2026 - 10:14 EDT