Monitoring - Users outside Canada will experience connectivity issues at this time. Please use Admin2 instead, it will be a pulldown option in your Cisco client. Contact your local helpdesk if you require assistance.
Feb 18, 2026 - 08:00 EST
Feb 18, 2026 - 08:00 EST
Identified - The issue has been identified and a fix is being implemented.
Sep 26, 2025 - 10:28 EDT
Sep 26, 2025 - 10:28 EDT
Investigating - We are currently investigating and issue with AdminVPN. Users outside of Canada may experience connectivity issues at this time. Users are advised to select the admin2 option in their Cisco client if possible.
Sep 26, 2025 - 10:11 EDT
Sep 26, 2025 - 10:11 EDT
Identified - Microsoft Premier Support has confirmed that a silent license enforcement update affected shared mailboxes. They are actively working on restoring the Teams meeting toggle functionality for delegates. Unfortunately, no ETA is available right now. The M365 Admin Team is currently testing potential workarounds.
Feb 06, 2026 - 10:00 EST
Feb 06, 2026 - 10:00 EST
Update - Microsoft Support is still investigating the issue.
Dec 08, 2025 - 12:44 EST
Dec 08, 2025 - 12:44 EST
Investigating - Symptom:
In OWA and the new Outlook, the “Teams meeting” switch is missing when creating meetings on calendars tied to the shared mailbox accounts. No relevant changes were made on our side.
Current status:
We are working with Microsoft Premier Support and actively searching for workarounds.
Some users are reporting that the Outlook Classic Desktop app on Windows is not affected.
Nov 05, 2025 - 16:58 EST
In OWA and the new Outlook, the “Teams meeting” switch is missing when creating meetings on calendars tied to the shared mailbox accounts. No relevant changes were made on our side.
Current status:
We are working with Microsoft Premier Support and actively searching for workarounds.
Some users are reporting that the Outlook Classic Desktop app on Windows is not affected.
Nov 05, 2025 - 16:58 EST
About This Site
The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 8am-4pm.
Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.
We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.
If you don't see your issue posted here, please let us know!
AI Tools & Applications
Operational
Claude for Education
Operational
ChatGPT.EDU
Operational
Cogniti
Operational
MS 365 Copilot
Operational
MS Copilot Chat
Operational
MS Teams Premium
Operational
Azure AI Foundry
Operational
Academic ToolBox
Operational
Quercus
Operational
Remark Office
Operational
Other
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AMS
Operational
AMS SAP GUI
Operational
FIS
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HRIS
Operational
Payroll Services
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RPT
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Other
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Administrative Web Services
Operational
Academic Administrative Appointments (AAA)
Operational
Applicant Tracking System (Taleo)
Operational
Capital Project
Operational
Degree Explorer Admin
Operational
Employees@UofT
Operational
ESS
Operational
EvoSuite Apps
Operational
Expense Reimbursement (ERDD)
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Invoice Workflow Solution (IWS)
Operational
My Research (MR)
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MROL
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MSS
Operational
Performance Assessment (Halogen)
Operational
SuccessFactors: Learning Management System
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Tableau Server
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uSOURCE
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uTIME (Kronos)
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Other
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Campus
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UTM
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UTSC
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UTSG
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Client Support Services
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AlertUs Crisis Communication
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Curriculum Assistant
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DHCP
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High Availability Storage
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iFile
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Microsoft Campus Agreement
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MS Teams
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Mirror Service
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SCCM
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ServiceNow
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SharePoint
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Simple Storage
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TeamMate Audit Documentation
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UTORcsi AD
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UTORcsiVPN
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UTSend
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WebHelpDesk
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DCB
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HSB
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Campus Backbone Network
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Campus Wireless Network
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Departmental Networks
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DNS
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UTM WAN Link
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Email Systems
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Listserv
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Office 365
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UTMail+
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ITS Private Cloud Infrastructure
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UTORbackup/UTORrecover
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Virtual Server Service
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Identity Management Systems
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Active Directory
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eToken
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Kerberos
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LDAP
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MIM
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Password Change / Reset / Secret Activation Key (SAK)
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PubCookie
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Self-Service Password Reset
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Shibboleth
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UTORable
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UTORauth-NET
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UTORGrouper
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UTORID
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UTORMFA
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WebLogin
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Information Security
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Authentication Services
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Azure Cloud Services
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Azure EDGE Firewalls
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Firewall Services
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Network Policy Management
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Research & Library Systems
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JupyterHub
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Library
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MS Forms
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R/RStudio
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REDCap
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Other
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Student Web Services
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ACORN
Operational
Accommodated Testing Services (Student & Admin)
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calendar.utoronto.ca
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Career Learning Network
Operational
Co-Curricular Record
Operational
Course Evaluations
Operational
Course Information System
Operational
Degree Confirmation
Operational
Degree Explorer
Operational
eMarks
Operational
Financial Planner
Operational
join.utoronto.ca
Operational
Online Administrative Student Info System (OASIS)
Operational
Ontario Universities' Application Centre (OUAC)
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ROSI
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Safety Abroad Student Registry
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Timetable Builder
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Transfer Explorer
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VBR - Varsity Blues Registration
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Other
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Student Advising Service
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ROSI Express
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Telecommunications
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Bell Centrex
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Bell Mobility
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Broadsoft Web Portal
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Emergency Call Display Dashboard
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GoCo/BroadConnect VoIP – WebEx
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GoCo/BroadConnect VoIP – Polycom Devices
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GoCo/BroadConnect VoIP – Voicemail
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GoCo/BroadConnect VoIP – Call Centre (Broadsoft)
Operational
GoCo/BroadConnect VoIP – Call Centre (Unity)
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GoCo/BroadConnect VoIP – OSS/BSS Management Portal
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Microsoft Teams Phone
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Rogers Business Billing & Reporting Portal
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Rogers Direct e-Ordering Portal
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Rogers Mobile
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U of T Online Directory
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Other
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Video-Mediated Communications
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MS Stream
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MyMedia
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OCCS
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TechSmith Snagit
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Zoom
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Other
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VPN Services
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Admin Systems VPN
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UTORvpn - OpenVPN
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UTORvpn - AnyConnect
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RDP
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Other
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CMS
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UofT Home Page
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ITS Private Cloud Scheduled Maintenance - Compute FD1,FD2,FD3,FD4 Mar 9, 2026 10:00 - Mar 13, 2026 17:00 EDT
ITS Private Cloud Scheduled Maintenance - Compute FD1,FD2,FD3,FD4
Please note that there will be scheduled maintenance on the ITS Private Cloud Compute Clusters FD1,FD2,FD3,FD4 from 10:00 Monday, March 9 to 17:00 Friday, March 13, 2026.
The virtual machines will continue to operate normally.
Posted on Feb 27, 2026 - 13:42 EST
Please note that there will be scheduled maintenance on the ITS Private Cloud Compute Clusters FD1,FD2,FD3,FD4 from 10:00 Monday, March 9 to 17:00 Friday, March 13, 2026.
The virtual machines will continue to operate normally.
Posted on Feb 27, 2026 - 13:42 EST
ITS Private Cloud Scheduled Maintenance - UTORrecover Mar 11, 2026 09:00-13:00 EDT
Please note that there will be scheduled maintenance on the UTORrecover Service from 09:00 to 13:00 hrs on Wednesday, March 11, 2026.
During the maintenance period, some services may be temporarily unavailable, and restore jobs will not be processed.
Posted on Mar 04, 2026 - 16:26 EST
During the maintenance period, some services may be temporarily unavailable, and restore jobs will not be processed.
Posted on Mar 04, 2026 - 16:26 EST
AMS System Maintenance – Mar 14, 2026 Mar 14, 2026 05:00-12:00 EDT
Please note that the systems below will be unavailable on Saturday, March 14, from 5 a.m. to 12 p.m., due to system maintenance:
• Academic Administrative Appointments (AAA)
• AMS SAP GUI
• Capital Projects Portal
• Employee Self-Service (ESS)/Manager Self-Service (MSS)
• EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
• Fiori Launchpad Reporting
• Invoice Workflow
• My Customer Account
• My Research (MR/Portal)
• SAP Asset Manager Mobile (sync will not work)
• uSOURCE
Posted on Feb 11, 2026 - 15:13 EST
• Academic Administrative Appointments (AAA)
• AMS SAP GUI
• Capital Projects Portal
• Employee Self-Service (ESS)/Manager Self-Service (MSS)
• EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
• Fiori Launchpad Reporting
• Invoice Workflow
• My Customer Account
• My Research (MR/Portal)
• SAP Asset Manager Mobile (sync will not work)
• uSOURCE
Posted on Feb 11, 2026 - 15:13 EST
ROSI Database Quarterly Maintenance – Mar 27, 2026 – 17:00h-21:00h Mar 27, 2026 17:00-21:00 EDT
Please note that we will need to take ROSI and most associated student information systems offline on Friday, March 27 from 5 to 9 p.m. to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m.
The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 - 20 minutes after the end of the maintenance period and applications have been restarted.
The following systems will be affected:
- Accommodated Testing Services (Student and Admin)
- ACORN
- Course Information System
- Degree Explorer (Student and Admin)
- EASI Institutional File Transfer
- eMarks
- Online Administrative Student Information System (OASIS) - including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
- ROSI
- ROSI Express
- ROSI Files
- Safety Abroad Student Registry
- Varsity Blues Registration System
- Web services/APIs
Timetable Builder (Student) will remain available.
Posted on Mar 02, 2026 - 11:54 EST
The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 - 20 minutes after the end of the maintenance period and applications have been restarted.
The following systems will be affected:
- Accommodated Testing Services (Student and Admin)
- ACORN
- Course Information System
- Degree Explorer (Student and Admin)
- EASI Institutional File Transfer
- eMarks
- Online Administrative Student Information System (OASIS) - including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
- ROSI
- ROSI Express
- ROSI Files
- Safety Abroad Student Registry
- Varsity Blues Registration System
- Web services/APIs
Timetable Builder (Student) will remain available.
Posted on Mar 02, 2026 - 11:54 EST