Identified - We continue to investigate delays in synchronization timing. Microsoft has identified a network related issue, and we are making the necessary adjustments to address it. Please note that this is a performance impact only, changes are still being processed successfully. Thank you for your patience as we work to restore normal synchronization performance.
Nov 17, 2025 - 14:15 EST
Nov 17, 2025 - 14:15 EST
Update - Technical staff continue to investigate the slowness affecting identity data synchronization. Sync updates are occurring, but at a reduced speed. This is a performance impact only, changes are still being processed successfully.
Nov 11, 2025 - 08:24 EST
Nov 11, 2025 - 08:24 EST
Investigating - We are currently experiencing delays in Microsoft Identity Manager (MIM) synchronization processes, which may result in degraded performance across identity provisioning and updates. Technical staff are investigating the issue.
Oct 20, 2025 - 11:27 EDT
Oct 20, 2025 - 11:27 EDT
Update - Microsoft Support is still investigating the issue.
Nov 17, 2025 - 12:44 EST
Nov 17, 2025 - 12:44 EST
Investigating - Symptom:
In OWA and the new Outlook, the “Teams meeting” switch is missing when creating meetings on calendars tied to the shared mailbox accounts. No relevant changes were made on our side.
Current status:
We are working with Microsoft Premier Support and actively searching for workarounds.
Some users are reporting that the Outlook Classic Desktop app on Windows is not affected.
Nov 05, 2025 - 16:58 EST
In OWA and the new Outlook, the “Teams meeting” switch is missing when creating meetings on calendars tied to the shared mailbox accounts. No relevant changes were made on our side.
Current status:
We are working with Microsoft Premier Support and actively searching for workarounds.
Some users are reporting that the Outlook Classic Desktop app on Windows is not affected.
Nov 05, 2025 - 16:58 EST
Monitoring - Users outside Canada will experience connectivity issues at this time. Please use Admin2 instead, it will be a pulldown option in your Cisco client. Contact your local helpdesk if you require assistance.
Sep 26, 2025 - 18:17 EDT
Sep 26, 2025 - 18:17 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 26, 2025 - 10:28 EDT
Sep 26, 2025 - 10:28 EDT
Investigating - We are currently investigating and issue with AdminVPN. Users outside of Canada may experience connectivity issues at this time. Users are advised to select the admin2 option in their Cisco client if possible.
Sep 26, 2025 - 10:11 EDT
Sep 26, 2025 - 10:11 EDT
About This Site
The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-3:15pm.
Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.
We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.
If you don't see your issue posted here, please let us know!
Academic ToolBox
Operational
Ouriginal
Operational
Quercus
?
Operational
Remark Office
Operational
Other
Operational
AMS
?
Operational
AMS SAP GUI
Operational
FIS
?
Operational
HRIS
?
Operational
Payroll Services
Operational
RPT
Operational
Other
Operational
Administrative Web Services
Operational
Academic Administrative Appointments (AAA)
Operational
Applicant Tracking System (Taleo)
Operational
Capital Project
Operational
Degree Explorer Admin
Operational
Employees@UofT
Operational
ESS
?
Operational
EvoSuite Apps
?
Operational
Expense Reimbursement (ERDD)
Operational
Invoice Workflow Solution (IWS)
Operational
My Research (MR)
?
Operational
MROL
?
Operational
MSS
?
Operational
Performance Assessment (Halogen)
Operational
SuccessFactors: Learning Management System
Operational
Tableau Server
Operational
uSOURCE
Operational
uTIME (Kronos)
Operational
Other
Operational
Campus
Operational
UTM
Operational
UTSC
Operational
UTSG
Operational
Client Support Services
Operational
AlertUs Crisis Communication
Operational
Curriculum Assistant
Operational
DHCP
?
Operational
High Availability Storage
?
Operational
iFile
?
Operational
Microsoft Campus Agreement
Operational
MS Teams
Operational
Mirror Service
Operational
SCCM
?
Operational
ServiceNow
?
Operational
SharePoint
?
Operational
Simple Storage
?
Operational
TeamMate Audit Documentation
Operational
UTORcsi AD
Operational
UTORcsiVPN
Operational
UTSend
?
Operational
WebHelpDesk
?
Operational
Other
Operational
Data Centres
Operational
DCA
?
Operational
DCB
?
Operational
HSB
?
Operational
Other
Operational
Electrical Shutdowns
Operational
Electrical Scheduled Maintenance
Operational
Other
Operational
Enterprise Networks
Operational
Campus Backbone Network
?
Operational
Campus Wireless Network
Operational
Departmental Networks
Operational
DNS
?
Operational
UTM WAN Link
Operational
UTSC WAN Link
Operational
Other
Operational
Email Systems
Degraded Performance
Listserv
?
Operational
Office 365
Degraded Performance
UTMail+
Operational
Other
Operational
ITS Private Cloud Infrastructure
?
Operational
UTORbackup/UTORrecover
?
Operational
Virtual Server Service
?
Operational
Identity Management Systems
Degraded Performance
Active Directory
Operational
eToken
Operational
Kerberos
Operational
LDAP
Operational
MIM
?
Degraded Performance
Password Change / Reset / Secret Activation Key (SAK)
Operational
PubCookie
Operational
Self-Service Password Reset
Operational
Shibboleth
?
Operational
UTORable
Operational
UTORauth-NET
Operational
UTORGrouper
Operational
UTORID
Operational
UTORMFA
Operational
WebLogin
Operational
Other
Operational
Information Security
Operational
Authentication Services
Operational
Azure Cloud Services
Operational
Azure EDGE Firewalls
Operational
Firewall Services
Operational
Network Policy Management
Operational
Other
Operational
Research & Library Systems
Operational
JupyterHub
?
Operational
Library
Operational
MS Forms
?
Operational
R/RStudio
?
Operational
REDCap
?
Operational
Other
Operational
Student Web Services
Operational
ACORN
Operational
Accommodated Testing Services (Student & Admin)
Operational
calendar.utoronto.ca
Operational
Career Learning Network
Operational
Co-Curricular Record
Operational
Course Evaluations
Operational
Course Information System
Operational
Degree Confirmation
Operational
Degree Explorer
Operational
eMarks
Operational
Financial Planner
Operational
join.utoronto.ca
Operational
Online Administrative Student Info System (OASIS)
Operational
Ontario Universities' Application Centre (OUAC)
Operational
ROSI
Operational
Safety Abroad Student Registry
Operational
Timetable Builder
Operational
Transfer Explorer
Operational
VBR - Varsity Blues Registration
?
Operational
Other
Operational
Student Advising Service
Operational
ROSI Express
Operational
Telecommunications
Operational
Bell Centrex
Operational
Bell Mobility
Operational
Broadsoft Web Portal
Operational
Emergency Call Display Dashboard
Operational
GoCo/BroadConnect VoIP – WebEx
Operational
GoCo/BroadConnect VoIP – Polycom Devices
?
Operational
GoCo/BroadConnect VoIP – Voicemail
Operational
GoCo/BroadConnect VoIP – Call Centre (Broadsoft)
Operational
GoCo/BroadConnect VoIP – Call Centre (Unity)
Operational
GoCo/BroadConnect VoIP – OSS/BSS Management Portal
Operational
Microsoft Teams Phone
Operational
Rogers Business Billing & Reporting Portal
?
Operational
Rogers Direct e-Ordering Portal
?
Operational
Rogers Mobile
Operational
U of T Online Directory
Operational
Other
Operational
Video-Mediated Communications
Operational
MS Stream
Operational
MyMedia
Operational
OCCS
Operational
TechSmith Snagit
?
Operational
Zoom
Operational
Other
Operational
VPN Services
Operational
Admin Systems VPN
Operational
UTORvpn - OpenVPN
Operational
UTORvpn - AnyConnect
Operational
RDP
Operational
Other
Operational
Web Services
Operational
Career Learning Network
Operational
CMS
?
Operational
Enterprise Search
Operational
LAMP Hosting Service
Operational
UofT Home Page
Operational
UTSC Home Page
Operational
UTM Home Page
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ITS Private Cloud Scheduled Maintenance - vCenter Dec 2, 2025 17:00-18:00 EST
Please note that there will be scheduled maintenance on the ITS Private Cloud vCenter Server from 17:00 to 18:00 hrs on Tuesday, December 02, 2025.
During the maintenance period vCenter server, management portal and automated snapshot scheduled tasks will be unavailable. The virtual machines will continue to operate normally.
Posted on Nov 26, 2025 - 16:40 EST
During the maintenance period vCenter server, management portal and automated snapshot scheduled tasks will be unavailable. The virtual machines will continue to operate normally.
Posted on Nov 26, 2025 - 16:40 EST
Planned AMS System Maintenance – Dec 6, 2025 – 05:00h-12:00h Dec 6, 2025 05:00-12:00 EST
Please note that the systems below will be unavailable on Saturday, December 6 from 5 a.m. to 12 p.m. due to system maintenance:
• Academic Administrative Appointments (AAA)
• AMS SAP GUI
• Capital Projects Portal
• Employee Self-Service (ESS)/Manager Self-Service (MSS)
• EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
• Expense Reimbursement Direct Deposit (ERDD)/Concur, Travel & Expense Reimbursement
• Fiori Launchpad Reporting
• Invoice Workflow
• My Customer Account
• My Research (MR/Portal)
• SAP Asset Manager Mobile (sync will not work)
• uSOURCE
Posted on Nov 20, 2025 - 10:39 EST
• Academic Administrative Appointments (AAA)
• AMS SAP GUI
• Capital Projects Portal
• Employee Self-Service (ESS)/Manager Self-Service (MSS)
• EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
• Expense Reimbursement Direct Deposit (ERDD)/Concur, Travel & Expense Reimbursement
• Fiori Launchpad Reporting
• Invoice Workflow
• My Customer Account
• My Research (MR/Portal)
• SAP Asset Manager Mobile (sync will not work)
• uSOURCE
Posted on Nov 20, 2025 - 10:39 EST
Administrative Management System Holiday Downtime – Dec 23, 2025 – 12 p.m. to Jan 5, 2026 – 7 a.m. Dec 23, 2025 12:00 - Jan 5, 2026 07:00 EST
Please note that the systems below will be unavailable from December 23, 2025, at 12 p.m. to January 5, 2026, at 7 a.m.
• AMS SAP GUI
• Capital Projects Portal
• Expense Reimbursement Direct Deposit (ERDD)
• Invoice Workflow
• uSOURCE (available January 5, 2026, at 9 a.m.)
Note: Concur (Travel & Expense Reimbursement) will remain available 24/7 except for posting claims or progressing the workflow after an approval. Posting claims/workflow continuation will resume on January 5, 2026, at 9 a.m.
Posted on Nov 28, 2025 - 09:25 EST
• AMS SAP GUI
• Capital Projects Portal
• Expense Reimbursement Direct Deposit (ERDD)
• Invoice Workflow
• uSOURCE (available January 5, 2026, at 9 a.m.)
Note: Concur (Travel & Expense Reimbursement) will remain available 24/7 except for posting claims or progressing the workflow after an approval. Posting claims/workflow continuation will resume on January 5, 2026, at 9 a.m.
Posted on Nov 28, 2025 - 09:25 EST