All Systems Operational
About This Site
The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 8am-4pm.
Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.
We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.
If you don't see your issue posted here, please let us know!
AI Tools & Applications
Operational
Claude for Education
Operational
ChatGPT.EDU
Operational
Cogniti
Operational
MS 365 Copilot
Operational
MS Copilot Chat
Operational
MS Teams Premium
Operational
Azure AI Foundry
Operational
AMS
Operational
AMS SAP GUI
Operational
FIS
Operational
HRIS
Operational
Payroll Services
Operational
RPT
Operational
Other
Operational
Administrative Web Services
Operational
Academic Administrative Appointments (AAA)
Operational
Applicant Tracking System (Taleo)
Operational
Capital Project
Operational
Degree Explorer Admin
Operational
Employees@UofT
Operational
ESS
Operational
EvoSuite Apps
Operational
Expense Reimbursement (ERDD)
Operational
Invoice Workflow Solution (IWS)
Operational
My Research (MR)
Operational
MROL
Operational
MSS
Operational
Performance Assessment (Halogen)
Operational
SuccessFactors: Learning Management System
Operational
Tableau Server
Operational
uSOURCE
Operational
uTIME (Kronos)
Operational
Other
Operational
Campus
Operational
UTM
Operational
UTSC
Operational
UTSG
Operational
Client Support Services
Operational
AlertUs Crisis Communication
Operational
Curriculum Assistant
Operational
DHCP
Operational
High Availability Storage
Operational
iFile
Operational
Microsoft Campus Agreement
Operational
MS Teams
Operational
Mirror Service
Operational
SCCM
Operational
ServiceNow
Operational
SharePoint
Operational
Simple Storage
Operational
TeamMate Audit Documentation
Operational
UTORcsi AD
Operational
UTORcsiVPN
Operational
UTSend
Operational
WebHelpDesk
Operational
Other
Operational
Data Centres
Operational
DCA
Operational
DCB
Operational
HSB
Operational
Other
Operational
Electrical Shutdowns
Operational
Electrical Scheduled Maintenance
Operational
Other
Operational
Enterprise Networks
Operational
Campus Backbone Network
Operational
Campus Wireless Network
Operational
Departmental Networks
Operational
DNS
Operational
UTM WAN Link
Operational
UTSC WAN Link
Operational
Other
Operational
Email Systems
Operational
Listserv
Operational
Microsoft 365
Operational
UTMail+
Operational
Other
Operational
ITS Private Cloud Infrastructure
Operational
UTORbackup/UTORrecover
Operational
Virtual Server Service
Operational
Identity Management Systems
Operational
Enterprise Active Directory
Operational
Kerberos
Operational
LDAP
Operational
MIM
Operational
Password Change / Reset
Operational
PubCookie
Operational
Self-Service Password Reset
Operational
Shibboleth
Operational
UTORable
Operational
UTORauth-NET
Operational
UTORGrouper
Operational
UTORid
Operational
UTORMFA (Multi-factor authentication)
Operational
Weblogin
Operational
Other
Operational
Information Security
Operational
Authentication Services
Operational
Azure Cloud Services
Operational
Azure EDGE Firewalls
Operational
Firewall Services
Operational
Network Policy Management
Operational
Other
Operational
Research & Library Systems
Operational
JupyterHub
Operational
Library
Operational
MS Forms
Operational
R/RStudio
Operational
REDCap
Operational
Other
Operational
Student Web Services
Operational
ACORN
Operational
Accommodated Testing Services (Student & Admin)
Operational
calendar.utoronto.ca
Operational
Career Learning Network
Operational
Co-Curricular Record
Operational
Course Evaluations
Operational
Course Information System
Operational
Degree Confirmation
Operational
Degree Explorer
Operational
eMarks
Operational
Financial Planner
Operational
join.utoronto.ca
Operational
Online Administrative Student Info System (OASIS)
Operational
Ontario Universities' Application Centre (OUAC)
Operational
ROSI
Operational
Safety Abroad Student Registry
Operational
Timetable Builder
Operational
Transfer Explorer
Operational
VBR - Varsity Blues Registration
Operational
Other
Operational
Student Advising Service
Operational
ROSI Express
Operational
Telecommunications
Operational
Bell Centrex
Operational
Bell Mobility
Operational
Cisco BroadWorks Portal
Operational
Emergency Call Display Dashboard
Operational
TELUS/GoCo VoIP – WebEx
Operational
TELUS/GoCo VoIP – Polycom Devices
Operational
TELUS/GoCo VoIP – Voicemail
Operational
TELUS/GoCo VoIP – Call Centre
Operational
TELUS/GoCo VoIP – OSS/BSS Management Portal
Operational
Microsoft Teams Phone
Operational
Rogers Business Billing & Reporting Portal
Operational
Rogers Direct e-Ordering Portal
Operational
Rogers Mobile
Operational
U of T Online Directory
Operational
Other
Operational
Video-Mediated Communications
Operational
MS Stream
Operational
MyMedia
Operational
OCCS
Operational
TechSmith Snagit
Operational
Zoom
Operational
Other
Operational
VPN Services
Operational
AdminVPN
Operational
UTORvpn (OpenVPN)
Operational
UTORvpn (Cisco Secure Client)
Operational
Remote Desktop Gateway (RDG)
Operational
Other
Operational
Web Services
Operational
Career Learning Network
Operational
Enterprise Search
Operational
LAMP Hosting Service
Operational
UofT Home Page
Operational
UTSC Home Page
Operational
UTM Home Page
Operational
Other
Operational
#1. Administrative and Business
Operational
Academic Administrative Appointments (AAA)
Operational
AMS
Operational
Capital Projects Portal
Operational
Employee Self-Service (ESS)/Manager Self-Service (MSS)
Operational
EvoSuite Applications
Operational
Concur
Operational
Invoice Workflow
Operational
My Research
Operational
SuccessFactors
Operational
uSOURCE
Operational
UTime
Operational
Other
Operational
#2. Communication and Collaboration
Operational
UTAlert
Operational
UTORlist/LISTSERV
Operational
MS Teams Phone
Operational
MS Teams
Operational
MyMedia
Operational
OCCS
Operational
SharePoint Online
Operational
TechSmith Snagit
Operational
UTmail+/Exchange Online
Operational
UofT Websites
Operational
UTsend
Operational
WordPress Hosting Service
Operational
WordPress Hosting Service
Operational
Zoom
Operational
Other
Operational
#3. Information Security
Operational
AdminVPN
Operational
Authentication Services
Operational
Azure EDGE Firewalls
Operational
Enterprise Active Directory (EAD)
Operational
Firewall Services
Operational
Kerberos
Operational
LDAP
Operational
Network Policy Management
Operational
Remote Desktop Gateway
Operational
Self-Service Password Reset
Operational
UTORable
Operational
UTORauth-NET
Operational
UTORGrouper
Operational
UTORid
Operational
UTORid Management Portal
Operational
UTORMFA
Operational
UTORvpn
Operational
Weblogin
Operational
MS Entra ID
Operational
Other
Operational
#4. Infrastructure Services
Operational
Azure Cloud Services
Operational
Campus Backbone Network
Operational
Campus Wireless Network
Operational
Data Centres (DCA, DCB, HSB)
Operational
Departmental Networks
Operational
DNS
Operational
Electrical Scheduled Maintenance
Operational
High Availability Storage
Operational
iFile
Operational
ITS Private Cloud
Operational
Mirror Service
Operational
Server Management (Linux/Windows OS)
Operational
Simple Storage
Operational
UTM WAN Link
Operational
UTORrecover
Operational
UTSC WAN Link
Operational
UTORrecover
Operational
MS KMS
Operational
Other
Operational
#5. IT Professional Services
Operational
MS KMS
Operational
Enterprise Service Centre(ESC)/ServiceNow
Operational
Tableau Server
Operational
Other
Operational
#6. Research Computing Services
Operational
JupyterHub
Operational
Library
Operational
R/RStudio
Operational
REDCap
Operational
Other
Operational
#7. Student Information Systems
Operational
ACORN
Operational
calendar.utoronto.ca
Operational
Career Learning Network
Operational
Co-Curricular Record
Operational
Course Evaluations
Operational
Course Information System
Operational
Curriculum Assistant
Operational
Degree Confirmation
Operational
Degree Explorer Admin
Operational
eMarks
Operational
Financial Planner
Operational
join.utoronto.ca
Operational
OASIS
Operational
OUAC
Operational
Quercus
Operational
Remark Office
Operational
ROSI
Operational
ROSI Express
Operational
Safety Abroad Student Registry
Operational
Student Advising Service
Operational
Timetable Builder
Operational
Transfer Explorer
Operational
VBR – Varsity Blues Registration
Operational
Other
Operational
#8. Telecommunications
Operational
Bell Centrex
Operational
Bell Mobility
Operational
Broadsoft Web Portal
Operational
Emergency Call Display Dashboard
Operational
GoCo/BroadConnect VoIP
Operational
MS Teams Phone
Operational
Rogers Business Billing & Reporting Portal
Operational
Rogers Direct e-Ordering Portal
Operational
Rogers Mobile
Operational
U of T Online Directory
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance – ROSI – August 14, 2026 (5 – 9 p.m. ET) Aug 14, 2026 17:00-21:00 EDT
Please note that ROSI and most associated student information systems will be unavailable on Friday, August 14 from 5 to 9 p.m. due to quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m.
The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 – 20 minutes after the end of the maintenance period and applications have been restarted.
The following systems will be affected:
• Accommodated Testing Services (Student and Admin)
• ACORN
• Course Information System
• Degree Explorer (Student and Admin)
• EASI Institutional File Transfer
• eMarks
• Online Administrative Student Information System (OASIS) – including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
• ROSI
• ROSI Express
• ROSI Files
• Safety Abroad Student Registry
• Varsity Blues Registration System
• Web services/APIs
Timetable Builder (Student) will remain available.
Posted on Jul 14, 2026 - 11:29 EDT
The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 – 20 minutes after the end of the maintenance period and applications have been restarted.
The following systems will be affected:
• Accommodated Testing Services (Student and Admin)
• ACORN
• Course Information System
• Degree Explorer (Student and Admin)
• EASI Institutional File Transfer
• eMarks
• Online Administrative Student Information System (OASIS) – including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
• ROSI
• ROSI Express
• ROSI Files
• Safety Abroad Student Registry
• Varsity Blues Registration System
• Web services/APIs
Timetable Builder (Student) will remain available.
Posted on Jul 14, 2026 - 11:29 EDT
Planned Maintenance – Electrical @ 371 Bloor Street West Aug 23, 2026 08:00-14:00 EDT
Scheduled electrical maintenance will occur at 371 Bloor Street West Building (014) on August 23, 2026 between from 8:00am till 02:00pm. During this period, network services will be affected in the following sites:
- UTSchool
- 703 Spadina Ave
Posted on Jul 14, 2026 - 14:46 EDT
- UTSchool
- 703 Spadina Ave
Posted on Jul 14, 2026 - 14:46 EDT
Planned Maintenance – UofT wireless certificate update Aug 24, 2026 08:00-08:30 EDT
Information Technology Services will be installing a new TLS certificate on August 24, 2026 at 8 a.m. Historically, the wireless authentication server’s TLS certificate has been updated annually. Beginning in 2026, updates will occur more frequently to align with the updated certificate renewal policy requirements of root-level certificate authorities. The next updates are scheduled for:
- August 24, 2026
- February 16, 2027
- August 23, 2027
What does this mean for wireless users?
Once this update is complete, wireless users may be prompted to accept or verify the new security certificate the first time they attempt to reconnect to the UofT or eduroam networks. Once accepted, the wireless device will save the new certificate and connect automatically thereafter.
Beginning Monday, August 17 at 10:00 a.m., the new certificate will be available for download from the Campus Wireless website. Please refer to the ‘Additional Resources > Certificates’ section.
Users who require additional support should contact their local IT support staff or help desk. For a list of contacts, visit https://its.utoronto.ca/contact/.
IT and helpdesk administrators with questions should submit a ticket through Enterprise Service Centre or send an email to en.help@utoronto.ca.
Posted on Jul 29, 2026 - 08:06 EDT
- August 24, 2026
- February 16, 2027
- August 23, 2027
What does this mean for wireless users?
Once this update is complete, wireless users may be prompted to accept or verify the new security certificate the first time they attempt to reconnect to the UofT or eduroam networks. Once accepted, the wireless device will save the new certificate and connect automatically thereafter.
Beginning Monday, August 17 at 10:00 a.m., the new certificate will be available for download from the Campus Wireless website. Please refer to the ‘Additional Resources > Certificates’ section.
Users who require additional support should contact their local IT support staff or help desk. For a list of contacts, visit https://its.utoronto.ca/contact/.
IT and helpdesk administrators with questions should submit a ticket through Enterprise Service Centre or send an email to en.help@utoronto.ca.
Posted on Jul 29, 2026 - 08:06 EDT